How we collect, use, and protect your information
Last updated: 7/17/2025
When you create an account, we collect your name, email address, and organizational information.
We collect information about how you use our service, including features accessed, queries performed, and system performance metrics.
Data you upload, process, or analyze through our platform. This remains under your ownership and control.
We use your information to:
We implement industry-standard security measures to protect your data:
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in these limited circumstances:
You have the right to:
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Analytics data is retained according to your organization's data retention policies, with a maximum retention period of 7 years unless otherwise specified.
Your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by regulatory authorities.
We use essential cookies for authentication and service functionality. We do not use third-party tracking cookies or advertising networks. You can control cookie preferences through your browser settings.
If you have questions about this Privacy Policy or want to exercise your rights, please contact our Data Protection Officer at our contact page or email us at privacy@arkolith.com.